top of page

Welcome to Coffee at Yours

Learn more about our Delivery Policy, Refund Policy and T&C.

Delivery Policy

We offer delivery services in specific areas of Dubai, subject to availability.
Delivery is facilitated by a third-party courier. A delivery charge may be applicable based on your order location.
To ensure prompt delivery, please provide your complete address and contact details.

Refund Policy

Once an online order is accepted, it cannot be canceled. If you have any concerns, please contact us at info@coffeeatyours.com using the provided contact details on the ordering page.
In the event that a product you ordered becomes unavailable between the time of placing your order and the time of delivery, we will get in touch with you via phone or email to offer suitable alternatives.
If you do not wish to receive an alternative item, we will make the necessary changes to your order and receipt during or shortly after the delivery/event. If a product becomes unavailable between the time of placing your order and the time of delivery, we will contact you through phone or email to present alternative options. If you decline the alternative, we will proceed with canceling the order and issuing a refund.
Refunds may take approximately 7-10 working days to be processed and transferred.

T&C

Please read these Terms and Conditions ("Terms") carefully before using coffeeatyours.com ("our website"). These Terms govern your access to and use of our website, including any content, features, and services provided therein. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
Website Usage
1.1 Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website. By using our website, you represent and warrant that you meet these eligibility requirements.
1.2 Account Registration: Certain features or services on our website may require you to create an account. You are responsible for providing accurate and complete information during the registration process. You must also maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use or suspected security breach.
Intellectual Property
2.1 Ownership: All content and materials available on our website, including but not limited to text, graphics, logos, images, videos, and software, are the property of our company or our licensors and are protected by applicable intellectual property laws.
2.2 Use of Content: You may access and view the content on our website solely for personal, non-commercial use. Any unauthorized use, reproduction, distribution, or modification of our content may violate intellectual property rights and is strictly prohibited.
User Conduct
3.1 Prohibited Activities: When using our website, you agree not to engage in any of the following activities: a. Violating any applicable laws or regulations; b. Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity; c. Uploading, transmitting, or distributing any content that is unlawful, harmful, defamatory, or infringing upon the rights of others; d. Interfering with or disrupting the functionality of our website or the servers and networks connected to it; e. Attempting to gain unauthorized access to any portion or feature of our website; f. Engaging in any conduct that could disable, overburden, or impair our website or interfere with any other party's use of our website.
Delivery and Refund Policy
4.1 Delivery Policy: We offer delivery services in specific areas of Dubai, subject to availability. Delivery is facilitated by a third-party courier, and a delivery charge may be applicable based on your order location. To ensure prompt delivery, please provide your complete address and contact details.
4.2 Refund and Cancellation Policy: Once an online order is accepted, it cannot be canceled. If you have any concerns, please contact us at info@coffeeatyours.com using the provided contact details on the ordering page.
4.3 In the event that a product you ordered becomes unavailable between the time of placing your order and the time of delivery, we will contact you via phone or email to offer suitable alternatives. If you do not wish to receive an alternative item, we will proceed with canceling the order and issuing a refund.
4.4 Refunds may take up to 7-10 working days to be processed and transferred.
Disclaimer of Warranties
5.1 Our website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. We do not warrant that our website will be uninterrupted, error-free, or secure, or that any defects or inaccuracies will be corrected.
5.2 We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.
Limitation of Liability
6.1 To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with your use or inability to use our website.
6.2 Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages, so the above limitations may not apply to you.
Governing Law and Jurisdiction
7.1 These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
7.2 Any dispute arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
Modifications to the Terms
8.1 We reserve the right to modify or update these Terms at any time, and such modifications or updates will be effective upon posting on our website.
8.2 Your continued use of our website after any modifications or updates constitutes your acceptance of the revised Terms.

bottom of page